License activation is temporarily impaired

Resolved

Degraded performance

Started 9 months agoDecember 16, 2025Lasted about 7 hoursDecember 16, 20259:00 AM3:36 PMUTC

Affected

Admin Panel

Updates

Resolved
December 16, 2025 at 3:36 PMUTC
Resolved
December 16, 2025 at 3:36 PMUTC
This incident has been resolved.
Identified
December 16, 2025 at 10:33 AMUTC
Identified
December 16, 2025 at 10:33 AMUTC
We have identified the internal component that is the root cause of the issue.
We are continuing to work on a fix for this incident.
Investigating
December 16, 2025 at 9:00 AMUTC
Investigating
December 16, 2025 at 9:00 AMUTC
New licenses cannot be activate at the moment.
Existing licensed sites work as intended, users might encounter errors when visiting the licensing page.
We are continuing to work on a fix for this incident.

Checkmk SaaS - License activation is temporarily impaired – Incident details