Checkmk SaaS - License activation is temporarily impaired – Incident details

All systems operational

License activation is temporarily impaired

Resolved
Degraded performance
Started about 1 month agoLasted about 7 hours

Affected

Admin Panel

Degraded performance from 9:00 AM to 3:36 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified the internal component that is the root cause of the issue.

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    New licenses cannot be activate at the moment.

    Existing licensed sites work as intended, users might encounter errors when visiting the licensing page.

    We are continuing to work on a fix for this incident.